Dorothy Fashion - Let yourself feel special

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Returns

    • You can return purchased goods within 14 days of receiving your order.
    • To make a return, send the goods to one of the following addresses, respectively:
      • for returns from Poland: Dorothy Fashion, Kowal√≥wka 37, 37-611 Cieszan√≥w, Poland
      • for returns from other EU countries: Dorothy Fashion, Oude Kerkweg 41, 2381 Weelde, Belgium
    • The returned goods can not bear any signs of use or damage. It must have a tag.
    • You will receive your refund within a maximum of 14 calendar days from the day the parcel reaches us. You will be refunded in the same way you paid for the product. In case of a card payment it will be a refund, in case of a gift voucher you will receive a voucher of the same value.
    • If you would like to exchange the goods - it is possible. Contact us at your convenience and we will exchange the product for another product, color or size. You can find all the ways of contacting us in the "Contact" section.
    • In case of complaint, send the defective goods to one of the above addresses with information about the problem and your order number. Alternatively, you can send an e-mail with a description of the complaint. Our e-mail address is info@dorothyfashion.com
    • We will inform you about the decision concerning the complaint within 14 calendar days from the date of receiving the return.
    • If your complaint is accepted, the product will be repaired or replaced with a new one. If this is not possible, we will refund your money.
    • If you send back the product, we do not cover the shipping costs.